Legal

Terms of Service

The agreement between you and formvoxo when you use our form backend, dashboard, and related services.

1. Agreement between you and formvoxo

Welcome to formvoxo. These Terms of Service (the “Terms”) are a legally binding contract between you and the operator of formvoxo (“formvoxo,” “we,” “us,” or “our”). The formvoxo website, dashboard, APIs, and related services (collectively, our “Services”) are offered to you on the condition that you accept these Terms without modification.

Using any of our Services, including browsing our marketing site or submitting data through a form endpoint, means you agree to these Terms. If you do not agree, you may not use the Services. Please read these Terms carefully and keep a copy for your reference.

formvoxo is a hosted form-backend service. We accept, store, and process form submissions on behalf of account holders, deliver email notifications (including via AWS SES), and provide dashboard tools to manage forms, submissions, domains, and subscription plans.

Arbitration notice: Section 13 (Disputes) contains an arbitration clause and class-action waiver. By agreeing to these Terms, you agree to resolve covered disputes through binding individual arbitration where permitted by law, which means you may waive the right to have those disputes decided by a judge or jury, and you waive the right to participate in class actions, class arbitrations, or representative actions where such waivers are enforceable.

2. Privacy

Your privacy is important to us. Your use of formvoxo is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. Please review it; it is incorporated into these Terms by reference.

formvoxo account holders (“Customers”) may process personal information submitted by their website visitors through forms hosted on our platform. In many jurisdictions, the Customer, not formvoxo, is the primary controller of that submission data. Customers are responsible for their own privacy notices, lawful bases for processing, and compliance with applicable data-protection laws.

If formvoxo and a Customer are found to be joint controllers of certain personal information, and formvoxo incurs fines or expenses because of processing attributable to the Customer’s instructions or misuse, the Customer agrees to indemnify formvoxo as described in Section 10.

3. Electronic communications

Visiting formvoxo, creating an account, or sending email to us constitutes your consent to receive electronic communications from us. You agree that agreements, notices, disclosures, and other communications we provide electronically, via email, in the dashboard, or on our website, satisfy any legal requirement that such communications be in writing where permitted by law.

4. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not assign or transfer your account without our prior written consent. We may refuse service, suspend or terminate accounts, or remove content at our sole discretion when we reasonably believe these Terms or applicable law have been violated.

formvoxo does not knowingly offer the Services to children under 13. If you are under 18, you may use formvoxo only with permission of a parent or guardian. You are responsible for activity conducted by minors on your account.

You must provide accurate registration information and keep it up to date. You must verify your email address when required to activate dashboard access.

5. Links and third-party services

Our Services may contain links to third-party websites or rely on third-party providers (for example, email delivery, hosting, or analytics). We do not control and are not responsible for third-party content, policies, or practices. Links are provided for convenience only and do not imply endorsement.

By using features that integrate with third parties, you acknowledge that we may share information as needed to provide the requested functionality on behalf of formvoxo users, subject to our Privacy Policy and applicable agreements with those providers.

6. Intellectual property and license

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms. You agree not to use the Services for unlawful purposes or in ways that violate these Terms or applicable law.

All content included in the Services, such as text, graphics, logos, software, and compilations, is owned by formvoxo or its licensors and is protected by intellectual-property laws. You may not copy, modify, distribute, or create derivative works except as expressly permitted.

You retain ownership of content you submit. You grant formvoxo a license to host, process, transmit, and display your content solely to operate and improve the Services.

7. Your use of the Services

As a condition of use, you agree that you will not:

Use the Services in violation of export controls, sanctions, or anti-spam laws;
Transmit malware, phishing pages, or deceptive commercial practices;
Collect sensitive personal data you are not authorized to process (for example, health or financial data) without appropriate safeguards and legal basis;
Circumvent rate limits, security controls, or package restrictions;
“Crawl,” “scrape,” or “spider” the Services except as allowed by robots.txt or written permission;
Interfere with or disrupt the Services or other users’ access;
Use forms to send unsolicited bulk email or harassing content.

Prohibited content includes, without limitation: illegal material; content promoting violence or hatred against protected groups; slanderous or defamatory material; or content we reasonably determine harmful. We may remove content or suspend accounts that violate this section.

We welcome feedback and suggestions. Unless we agree otherwise in writing, unsolicited ideas you submit are non-confidential, and you grant us a perpetual, worldwide, royalty-free license to use them without compensation.

8. Confidentiality

Each party may receive confidential business or technical information from the other. Each party agrees to use reasonable care to protect that information and not to disclose it except to representatives bound by confidentiality obligations, or as required by law (with notice to the other party where legally permitted).

Your non-public form configuration, submission data, and account information are treated as confidential. Aggregated or de-identified statistics may be used for analytics and service improvement.

9. International users

The Services may be operated from facilities in the United States and other countries. If you access the Services from elsewhere, you are responsible for compliance with local laws. You agree not to use the Services where prohibited by applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless formvoxo and its officers, directors, employees, and agents from claims, losses, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your forms and submission data, your violation of these Terms, or your violation of third-party rights or applicable law. We may assume exclusive defense of any matter subject to indemnification; you will cooperate with us.

11. Liability disclaimer

The services and all related information, software, and materials are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law. formvoxo does not warrant that the services will be uninterrupted, error-free, or free of harmful components.

12. Limitation of liability

To the maximum extent permitted by law, formvoxo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business interruption, arising from or related to the services or these terms, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from or relating to the services or these terms is limited to the greater of (a) amounts you paid to formvoxo for the services in the three months before the event giving rise to the claim, or (b) fifty US dollars (USD $50) if you have not paid fees during that period.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

13. Disputes with formvoxo

We prefer to resolve concerns informally. Please contact us first so we can try to address your issue.

Except where prohibited by law, you and formvoxo agree that disputes arising from or relating to these Terms or the Services will be resolved by binding individual arbitration rather than in court, and that class actions and class arbitrations are not permitted. Either party may seek injunctive relief in court for intellectual-property or unauthorized-access issues.

Before initiating arbitration, the party seeking arbitration must send written notice describing the dispute and desired relief, and allow at least 30 days for informal resolution. Notice to formvoxo may be sent via the contact page or to fazeel.k.khalid@formvoxo.com.

These Terms are governed by the laws of the United States, without regard to conflict-of-law rules, except that mandatory consumer protections in your country of residence may apply where required.

14. Plans, billing, and refunds

Paid plans (if offered) are described on our pricing page. Fees are generally billed in advance for each subscription term. Unless required by law or stated in a separate agreement, fees are non-refundable, including upon mid-term cancellation; you retain access through the end of the paid period.

We may change plan features or pricing for future terms with notice. Package limits (forms, submissions, domains, exports, support access, etc.) are enforced automatically in the product.

Upgrades requested through support tickets are processed manually unless self-serve billing is enabled. You are responsible for applicable taxes except those based on our net income.

If you believe a charge was made in error, contact us promptly. Accounts suspended for Terms violations are not entitled to refunds except at our discretion.

15. Publicity

Unless you opt out in writing, you agree that we may identify you as a customer in marketing materials and on our website, using your company name and logo you make publicly available.

16. Termination and access restriction

We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or harms other users, us, or third parties. Upon termination, your right to use the Services ends; provisions that by their nature should survive will survive.

You may close your account from account settings. Deletion of personal data is handled as described in our Privacy Policy, subject to legal retention requirements.

17. Changes to these Terms

We may update these Terms from time to time. The current version supersedes prior versions. Material changes may be communicated by email or notice in the dashboard. Continued use after changes become effective constitutes acceptance.

18. Contact us

Questions about these Terms? Contact us via the contact page or email fazeel.k.khalid@formvoxo.com.

Last updated: June 3, 2026